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Who am I?

Who am I?

Utilities

Utilities

Useful Info

Useful Info

Home

CONVENT CO-OPERATIVE

Wandsworth

 

Council Tenant

Who am I?
  • I am a resident on the estate who has been allocated a home by Wandsworth Council.
[hr type="line-flower"] What am I responsible for?
  • Paying rent to the Co-operative on time via standing order, rent payment book or bank transfer. Ensuring that you don't go into arrears.
  • Paying water rates to Thames Water
  • Keeping bin sheds clean and hygienic
  • Keeping public areas clear
  • Being responsible for the upkeep of own gardens and balconies
  • Keeping drains clear
  • Report and necessary repairs to the estate office
  • Pets are permitted in line with tenancy conditions check here, or with the office for further details
  • Being a responsible and respectful estate member
  • Boiler repairs and heating - contact T. Brown Group - 0800 9778472 / 0208 394 1166
[hr type="line-flower"] What is the Co-op responsible for?
  • Carrying out repairs to the property - e.g. leaks, electrical work, plumbing.
  • Upkeep of communal gardens and public spaces
  • Lighting within the blocks
  • Issuing estate parking permits
  • Collecting rents
[hr type="line-flower"] What in Wandsworth Council responsible for?
  • Any major works - including roof / windows / fire-doors
  • Street lighting / trees / pavements
  • Road drainage
  • More information
[hr type="line-flower"]

How to get involved?

Sub-let Tenant

Who am I?
  • I sub-let a property from an away-leaseholder / landlord
[hr type="line-flower"] What am I responsible for?
  • Keeping bin sheds clean and hygienic
  • Keeping public areas clear
  • Being responsible for the upkeep of own gardens and balconies
  • Keeping drains clear
  • Communicating with the landlord / agent about any required repairs
[hr type="line-flower"] What is the Co-op responsible for?
  • Upkeep of communal gardens and public spaces
  • Lighting within the blocks
  • Issuing estate parking permits
[hr type="line-flower"] What is Wandsworth Council responsible for?
  • Any major works – including roof / windows / fire-doors
  • Street lighting / trees / pavements
  • Road drainage
[hr type="line-flower"] Who to contact first?
  • All enquiries should go to your landlord or agent first
[hr type="line-flower"]

HOW TO GET INVOLVED?

 

Away-Leaseholder / Landlord

Who am I?
  • I am an away-leaseholder who sub-lets my property
[hr type="line-flower"] What am I responsible for?
  • All repairs within the property
  • Ensuring tenants adhere to the sub-let conditions as outlined by Wandsworth Council
  • Paying annual service charges to the Co-op
  • More information
[hr type="line-flower"] What is the Co-op responsible for?
  • Upkeep of communal gardens and public spaces
  • Lighting within the blocks
  • Issuing estate parking permits
  • Communal drainage
[hr type="line-flower"] What is Wandsworth Council responsible for?
  • Any major works – including roof / windows / fire-doors
  • Street lighting / trees / pavements
  • Road drainage
[hr type="line-flower"] Who to contact first? [hr type="line-flower"]

HOW TO GET INVOLVED?

Leaseholder

Who am I?
  • I have bought the lease of my flat from Wandsworth Council who own the freehold
[hr type="line-flower"] What am I responsible for?
  • Paying annual service charges to the Co-op
  • Keeping the property in line with the general look and feel of the estate
  • Keeping bin sheds clean and hygienic
  • Being responsible for the upkeep of your own gardens and balconies
  • Pets are permitted in line with the tenancy/lease conditions, check here, or with the office for further details
  • Being a responsible and respectful estate member
  • Keeping drains clear
[hr type="line-flower"] What is the Co-op responsible for?
  • Upkeep of communal gardens and public spaces
  • Lighting within the blocks
  • Issuing estate parking permits
  • Communal drainage
[hr type="line-flower"] What is Wandsworth Council responsible for?
  • Any major works - including roof / windows / fire-doors
  • Street lighting / trees / pavements
  • Road drainage
[hr type="line-flower"]

HOW TO GET INVOLVED?

Freeholder

Who am I?
  • I own the freehold to my property which has a covenant to the Co-op, which contributes towards the upkeep of the estate
[hr type="line-flower"] What am I responsible for?
  • Paying annual service charges for estate costs to the Co-op
  • Keeping the property in line with the general look and feel of the estate
  • Keeping bin sheds clean and hygienic
  • Being responsible for the upkeep of own gardens and balconies
  • All dogs to be micro-chipped in line with Wandsworth Council Dog Control
  • Being a responsible and respectful estate member
  • Keeping drains clear
[hr type="line-flower"] What is the Co-op responsible for?
  • Upkeep of communal gardens and public spaces
  • Lighting within the blocks
  • Issuing estate parking permits
  • Communal drainage
[hr type="line-flower"] What is Wandsworth Council responsible for?
  • Street lighting / trees / pavements
  • Road drainage
[hr type="line-flower"]

HOW TO GET INVOLVED?

 

Contact Details

[row cols_nr="4"] [col size="3"] Estate Office Opening Hours Monday 10:00m - 5.00pm Tuesday 10:00am - 5.00pm Wednesday 10:00 - 5:00pm Thursday 10:00 - 5:00pm Email - convent25@aol.com Phone - 0208 874 6856 Out of Hours - 0208 871 7490 Wandsworth Tenants Water and Heating Repairs, please contact T. Brown directly - 0800 977 8472/ repairs@tbrown.com [/col] [col size="3"] Wandsworth Council Phone - 0208 771 6000 Report anti-social behaviour Dog Patrol [/col] [col size="3"] Local Police (Non-emergency) Phone - 101 [/col] [col size="3"] National Grid (gas leaks) Phone - 0800 111 1999 [/col] [/row]

Glossary of Terms

Alphabet A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Y - Z Communal Areas 
  • The shared entrances, halls, stairways, passages, fire escapes, roads and paths leading to your home. Grassed, cultivated, and other shared areas within the estate and block boundaries
Fixtures & fittings. These include:
  • Installation for supplying or using gas, electricity and water;
  • Built-in furniture;
  • Internal fixed glass;
  • Basins, sinks, baths and toilets;
  • Pipes, ducts, tanks, wires, cables, switches, boilers and storage heaters;
  • Fixed wall, floor or ceiling coverings, other than carpets
Housing office
  • Your local managing agent
  • Resident’s management organisation
  • Resident’s co-operative, or
  • The council housing department
Other Charges
  • These include charges for heating, hot water, and the use of a shed
Property
  • Your home and any land for which you pay rent
RMO
  • Resident Management Organisation
Tenant 
  • The person(s) to whom we have granted the tenancy
TMO
  • Tenant Management Organisation

Parking Permits

There is availability of two types of parking on the estate. One is provided by the Convent Co-op free of charge, the other is purchased from Wandsworth Council. It is the decision of each owner/tenant whether to apply for one or both. Estate Permit (CV Parking scheme) Each property on the estate is allocated one visitor's parking permit free of charge. Up to four resident permits can be applied for. Estate permits are produced and can be applied for in the Convent Co-operative office (15 Chesterton Close). Resident's Permit Application Form Visitor's Permit Application Form Forms should be submitted to the office, not returned to Wandsworth Council. Find out who may park on the estate here. Wandsworth Council Permit (A2 parking scheme) Each property can apply to the council for a permit at a fee. Council permits need to be applied for directly with Wandsworth Council. Click here for more information
Recycling & Rubbish

Recycling & Rubbish

Wandsworth Borough Council (WBC) are responsible for collecting rubbish. Please visit WBC's website for more comprehensive information. The following is a summary:

Household Rubbish

  • Currently, rubbish is collected every Tuesday morning. Black bags must be placed in your allocated bin store area. Read more about how to bag your rubbish and what bags to use on the Wandsworth Borough Council website.

Household Recycling & Garden Waste

  • You can have up to five bags of compostable garden waste collected each week along with your other dustbin waste, this does not include Japanese Knotweed or any bulky garden waste items.

    Just place your sacks of garden waste beside any dustbins or other waste sacks for collection and they will collected at the same time. You do not have to use special garden waste sacks - any strong refuse sack is fine so long as it is tied and isn't split. Read more from WBC here.

Bulky Refuse Collection

  • This service is provided by the Council for a small fee. Please refer to the WBC's website for further details and to book a collection.
[row cols_nr="2"] [col size="6"] Wandsworth Household Waste Recycling Centre
  • Rubbish & recycling can also be taken to the nearby household waste recycling centre at Smugglers Way, London, SW18 1JS.
  • Opening hours: Monday - Friday, 9am - 4pm, Saturday 8am - 6pm and Sunday 8am - 5pm.
  • Please refer to Wandsworth Council Website for further and up to date information
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Drains

Please call the Convent Co-operative office if you are experiencing any problems with the drains and they will be able to give advice. 0208 874 6856

Electricity

The electric intake cupboard key is kept at the Convent Co-operative office, if required.

Internet, Phone & TV

Services may be installed on the estate as per the owner's decision. The basic wiring for well-known providers are already installed. Your service engineer will need to attend on site to facilitate connection. Sky TV There is a communal aerial including SKY installed on the estate, which serves the blocks, please call Support Services 020 8871 8675 for more information. SKY dishes are not allowed as per your Tenancy and Lease conditions.

Pets

Pets are allowed on the estate as long as they are not a nuisance. Dogs All council tenants, leaseholders, freeholders and tenants of leaseholders are required to have their dogs micro-chipped and registered with the Dog Control Service, before permission is given to keep a dog. Dogs must be kept on a lead when walked on the estate. Please clean up dog mess and throw bags away responsibly.  Please call 020 8871 7606 to arrange micro-chipping. Click here for more information and the Wandsworth Council Dog Bye Laws.

Pest Control

Please ensure bin bags are tightly closed and placed in bins with lids on them. Spillages encourage mice and rats.

Wandsworth council and the Co-op are responsible for mice in tenanted properties but leaseholders should arrange for treatment themselves. The council and Co-op are responsible for rats in communal areas and tenanted properties but not in leaseholder properties. Please report incidents to the Co-op office. You can also visit Wandsworth Council's website for further information, including the cost of treatments.

Do not feed pigeons on the estate as it encourages other rodents and can have a negative impact on human health. Please see a video from the British Pest Control Association below for further information or read their press release here:

Please contact the Convent Co-operative office for information and advice on pest control.

https://www.youtube.com/watch?v=M4LYw5uunjo

Bicycles

Bicycles can be chained to the bike stands provided within the grounds at the owner’s risk.

Our History

The Convent Co-operative Estate stands on the site of the Convent of the Sacred Heart, established in 1874 to accommodate a training college for Roman Catholic woman teachers. The Society of the Sacred Heart itself was founded in France, in 1800. [row cols_nr="2"] [col size="6"] [/col] [col size="6"] Previously, the site had been occupied by ‘The Orchards’, a gentleman’s residence with extensive gardens and parkland. The existing house was adapted and extended by the Society to accommodate both nuns and students. By the mid-1890s it had been much extended, and the training college also had a school attached. In 1904, the teacher training college students moved to St Charles Square, but the Convent continued to run both primary and secondary schools. The Convent buildings finally became a Home Economics annexe for students from the Society’s Digby Stuart College (now part of the University of Roehampton). [/col] [/row] Following subsequent building works, a large chapel was built during the 20th Century. The sisters also acquired a pair of houses in Santos Road (34-36), which were knocked together and used as a hostel for those at the college. There is still a doorway in the brick wall (now blocked up) that led from the Convent's grounds to the house’s garden. [row cols_nr="2"] [col size="6"] [/col] [col size="6"] In 1975, the estate was sold to Wandsworth Borough Council for housing development, and the current housing estate was built by WBC in phases over a number of years from 1977. While the main Convent buildings were demolished to make way for the new development, St. Joseph’s school survived for some time, located on the site of the current Convent Co-Op Office and gated Milton Court development. It was later moved to its current site on Oakhill Road, on the northern extremity of the old Convent grounds (the remainder being sold for the gated Pembridge Place housing development). The houses in Santos Road were retained by the Sacred Heart as a much smaller convent and hostel, along with a handful of other local properties. The Santos properties were finally sold to a property developer in 2005-6 to be converted into flats. [/col] [/row] The Convent Co-operative was founded in 1984; its purpose to look after the residents’ interests and give them a stronger voice in running the estate. Over 30 years later, through the hard work of the Convent Co-Op office, committee members (past and present) and resident volunteers, that legacy continues. [row cols_nr="2"] [col size="6"]

Putney Bridge Road

[/col] [col size="6"] The Library [/col] [/row]

Convent Community Blog

Map of the Estate

Convent Estate Map

Flat & House Numbers

Who are we?

Our Convent Management Committee would like to introduce themselves. If you haven't done so yet, please come and meet us at the General Meetings and the Annual General Meeting (A.G.M.).

[row cols_nr="2"] [col size="8"] Hi, I'm Maureen, devoted owner of Freddie, my Jack Russell Terrier. I have lived here since 2007 and like the friendly atmosphere on the estate. The trees and green spaces make it a very nice place to live [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] I am Farrokh Hessamian and have lived on the estate since 2007 with my wife and son. We love the calm and green atmosphere of the estate. I became a member of the management committee to have a role in enhancing the quality of life. I believe our estate enjoys a unique position in developments going on in Wandsworth. [/col] [col size="4"] [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] I’m Monica and the current Chair for the Co-op. I have lived on Ericcson Close since it was built and was the first family in. As you can probably tell, I love the estate. My children have all moved away now and I enjoy keeping busy with various committee responsibilities [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] Hello – I’m Janet, and have lived on the Estate for 30 years, so have seen a lot of changes, the best ones seeing the kids growing up and enjoying a nice, safe place to live. I’ve done a stint as Secretary, and now am the Treasurer on the Committee. I enjoy travelling (when work allows!), going to the gym in an attempt to keep fit, and generally socialising! [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] I’m Jane and have lived in a flat here since 1999.  I love the trees and wildlife on the estate, am keen on the great outdoors, and tend to cycle and spend free time doing conservation work in Richmond Park and developing my art. [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] I’m Lydia and have been actively involved in the community for some time, serving and giving a listening ear when needed. I love the cohesiveness, peace and support of our Co-op, and hope for this to continue well into the future. I am very hands-on, I care about this community and hope my contributions can help it to be a better place for all to live. [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] Hi, I'm Nick. My family and I have lived on the estate since 1999. We have seen what the Co-op brings to the estate and I want to be part of protecting and continuing that. [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] Hi, I'm Andrej and I joined the Co-op management committee because I believe in the ethos of co-op management. I'm happy to provide my skills and strengths to ensure we can keep managing our space and make improvements for all residents. [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] Hello – I’m Sue. I joined the committee because I believe it is important for us to remain a co-op. I want to help strengthen our systems, build links between residents, and develop and enhance strategies that will enable our estate to thrive. [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"]

Office Staff

[/col] [/row] [row cols_nr="2"] [col size="8"] Hi, I'm Lorraine. I have worked at Convent now for almost 25 years!!! During this time my hours have increased with a more demanding workload. I enjoy spending time with my family and have a passion for travelling the world! [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"] [/col] [/row] [row cols_nr="2"] [col size="8"] Hi, I'm Sarah-Jane and work part-time for the Co-op. In my other life, I am a photographer and artist and have lived in Wandsworth since moving to London in the mid-90s. [/col] [col size="4"] [/col] [/row] [row cols_nr="2"] [col size="8"]

How to get involved?

A co-operative (co-op) is a different kind of estate. Our co-op is managed by individual members and our members get a chance to have a say in how we’re run. You can share recommendations or ask about local services with other residents here. If you are not a member yet but live on the estate as a tenant, leaseholder or freeholder, you can apply here:  Co-op Membership Application Form. (Please confirm via email at convent25@aol.com once you have completed this form.) Your contribution is more than welcome. Regular participation in the General Meetings and the Annual General Meeting (A.G.M.) is great; if you’d like to join the Convent Management Committee – even better. If you’re interested but unsure, please feel free to contact our office. Maureen, our Chair, is more than happy to have a cup of tea and a chat about how things work and how you can be part of it. [hr type="line-flower"] Please send your apologies to the office when you are unable to attend any meetings in advance of the relevant meeting. Subject to change.

2024 Meeting Schedule

Date Time Description
Tuesday 23rd January 6.30pm Management
Tuesday 20th February 6.30pm Management
Tuesday 5th March 7.00pm General
Tuesday 23rd April 6.30pm Management
Tuesday 7th May 7.00pm General
Tuesday 9th July 6.30pm Management
Tuesday 16th July 7.00pm AGM
Tuesday 15th October 6.30pm Management
Tuesday 26th November 6.30pm Management
Tuesday 3th December 7:00pm General

Gas

If you smell a gas leak, please call the National Grid Emergency Number - 0800 111 999.

Photo Gallery

Convent Social Events

Due to recent restrictions, there have been no social events for a while. However, we're working to change this now and will announce something soon. Watch this space, and let us know if you have any ideas or suggestions.  [hr type="line-flower"]  

Policies, Minutes & Ballot Results

Feedback and Complaints

Feedback

  • If you were looking for something on this site that isn't here or was hard to find, please get in touch via convent25@aol.com and let us know.
  • We love positive feedback, so please let us know what makes you happy about living on the estate. With your permission, we may even include it in a newsletter!

Complaints

  • A complaint is an expression of dissatisfaction with a service received, however expressed, and requires a response. The service may have been provided directly by the Co-op, the Council or by a contractor or partner.
  • Complaints can be made in any format and should normally be addressed to the Manager at the Co-op office.
  • Contact us via convent25@aol.com, call 02088746856, or drop a note through the door.
  • If the Manager is the subject of the complaint the complaint should be addressed to the Chair or Secretary of the Co-op.
  • Please provide contact details.
  • If necessary, use numbers or bullet points, and try and keep the narrative short and precise.
  • The manager will acknowledge receipt within two working days. A written response will be provided within 20 working days from receipt of the complaint.
  • Please be clear about your desired outcome, which should be fair and proportionate. While we understand you may feel strongly about the issue, please refrain from being aggressive.
  • If you are not satisfied with the outcome, you may raise your complaint with the relevant Housing Area Manager at Wandsworth Brough Council. A senior manager will review your case and respond, again within 20 working days from receipt. If you remain dissatisfied, you may contact the Housing Ombudsman.

The Co-op's full Complaint Policy can be accessed here.

Notice Board: Suggestions and Recommendations

If you have any suggestions or recommendations, please post them on the notice board below. Perhaps you have an idea for a Co-op social event or would like to recommend a local service? Or you may want to ask the community for advice. Ask a question or share news here!

Please note: We may include information posted here in the quarterly newsletter.

Guidelines

To foster a positive and respectful environment, we kindly ask all participants to adhere to the following guidelines:

  1. Be Respectful: Treat others, including local businesses you may be recommending, with kindness, courtesy, and respect. Avoid personal attacks, offensive language, or disrespectful behaviour.
  2. Stay on topic: Please limit comments to suggestions and recommendations, or requests for information about local services only. This is not the right arena for complaints. If you would like to make a formal complaint, please do so via the appropriate channels. You can visit the Complaints and Feedback page here.
  3. Avoid Spam: Refrain from posting repetitive or irrelevant content.
  4. Mindful Posting: Double-check your posts for accuracy, clarity, and appropriateness before submitting.
  5. There is no need to identify yourself on this board. Please be mindful of your online safety and do not share information you don't want the world to know. This is not a private forum.

Disclaimer for the Convent Co-operative Co-op Notice Board

By accessing recommendations provided by residents and other parties on this board, you acknowledge and agree that the Convent Co-operative and its staff or committee are not responsible for any actions, decisions, or outcomes. You are solely responsible for verifying the accuracy, safety, and legality of any information shared on the notice board. The Co-op and its affiliates disclaim all liability for any damages, losses, or disputes arising from following or implementing recommendations found here. Users are advised to exercise caution, conduct research, and seek professional advice when necessary.